Bridget Ritossa, LSW, CMC – Aging Life Care Manager and Founder

Bridget RitossaCareplan Care Managers was founded by Bridget Ritossa, Certified Care Manager, Licensed Social Worker. Bridget developed a wealth of knowledge resources in the areas of aging. This is a result of her 30 years of practice working at two major hospital systems in Cleveland. As a matter of fact, she worked at two of the largest healthcare chains in the country.

Her grandmother lived with her while growing up. As a result, this helped develop a genuine love and appreciation for the passion she carries with her as an advocate for older adults.

Studies have shown that living at home is better for the mental health of individuals. This is because they are happier in a familiar environment where they can live independently. However, when home is no longer the best option, Bridget will help families to find the most appropriate placement with her extensive experience in residential and clinical care settings.

Above all, Bridget’s goal was to create a company that would provide adults with the resources and knowledge to live well. Therefore, creating an individualized care plan is at the very heart of Careplan Care Managers.


  • 2023 President of the Midwest Chapter of The Aging Life Care Association
  • Unit Leader of Greater Cleveland Aging Life Care Association
  • Board Member of the Midwest Region of the Aging Life Care Association 9 Years

Member of:

  • Estate Planning Council of Cleveland
  • The Ohio Injury Prevention Partnership,
  • Professional Association Specializing in Seniors,
  • The Aging Life Care Association
    Aging Life Care
  • Volunteer the National Ski Patrol


Stacie Hackleman, LSW, ACM-LSW – Care Manager

Stacie serves the Eastern as well as Western Cleveland area. As a Licensed Social Worker and a long-time Cleveland resident, she has extensive experience supporting people in the community. She also has a background in physical, occupational and speech rehabilitation and case management services. In addition, she works as a Social Worker PRN for The Cleveland Clinic Foundation. Moreover, Stacie has assisted hundreds of people transition from hospital to home. In addition, she has significant experience with rehabilitation services, entitlements, Medicaid, and Medicare.

Stacie lives in a suburb of Cleveland with her husband, two sons, and dog. She enjoys traveling, being outside, working out as well as spending time with her family.


  • Master of Social Science Administration. Mandel School of Applied Social Sciences, Case Western Reserve
  • Bachelor of Arts, Social Work, Ursuline College
  • Certified and Accredited Case Manager


Amanda Eberhart, LNHA, MHA, CDPCare Manager

Amanda is a Licensed Nursing Home Administrator, Certified Dementia Practitioner and President of Professional Association Specializing in Seniors. She has managed nursing homes, assisted livings, and Alzheimer’s Care facilities in the greater Cleveland area for over twenty years. Amanda brings with her a knowledge of Assisted Living, Nursing and Rehabilitation Law and advocacy.


Lynn Hermensky,  – Care Manager

Lynn Hermensky has over twenty-five years’ experience in the healthcare industry serving both the Cleveland and Akron areas. She started her career in home health care and then worked with hundreds of families in assisted living and dementia care facilities. She has over 12 years’ experience in hospice and palliative care and finds it to be a blessing to be able to assist people with comfort care and support at end of life. She is extremely grateful to work in a field where she can listen, problem solve and find the very best care for each individual and family.

Lynn has worked with physicians, nurses, social workers, and the community to provide exceptional services and resources to people throughout Northern Ohio. She also coordinates outreach services and continuing education to both professionals and the community on a variety of topics.

Lynn has become a leader in her community known for volunteering her services to many organizations. Giving back to others is one of her greatest accomplishments. Some of her favorite volunteer experiences include, but not limited to, A Prom To Remember, Support Group Facilitator for The Alzheimer’s Association, Meals on Wheels and the Adult Volunteer Guardianship Program.

Lynn received a Bachelor of Science in Community Health Education from Kent State University. She resides in Macedonia with her husband and 3 children.

Member of the following healthcare organizations:

  • Case Management Society of America
  • Eldercare Professionals of Ohio
  • Western Reserve Hospital Senior Coalition
  • PNG Professional Networking Group
  • Cleveland East Senior Network
  • Portage Senior Service Network
  • Past President of University Hospitals Senior Network & The Association of Specialists in Aging


“Bridget and Careplan were the single most important factor in helping me with my peace of mind as I was going through a very long process of taking care of my mother. They asisted me through her transition from her home to rehab, and finally to hospice. The guidance I received helped me wade through the incredibly confusing waters of the geriatric care system. Bridget’s knowledge of Medicare and Medicaid, and her personal experience with regional nursing homes, helped me make all the right decisions for my mother in an appropriate and timely manner. Without Careplan, and Bridget’s thoughtful assistance, I would have never known how to help my mother through this very challenging time. I recommend Careplan without reservation!”

Rene - Highland Heights, Ohio


“I’ve referred several of my friends to Bridget for assistance with their elderly parents. They couldn’t thank me enough for the referral. Prior to their Careplan meeting they were not aware of any service providers that provide this kind of service. In each situation, my friends received the right amount of support their unique situations required. They couldn’t be happier. They’ve gone on to recommend Careplan to their family and friends.”

Janet – Westlake, Ohio


“I have referred several clients to Bridget Ritossa at Careplan. She exhibits unparalleled expertise, compassion as well as professionalism in attending to the needs of each of her clients and their extended family members. Bridget has an abundance of resources, contacts and services that are truly a benefit for families. Bridget will explain the entire process as well as pros and cons of in-home care, assisted living or more specific skilled nursing facilities so that families can make a well-informed and confident decision on the best long-term needs for their family. In addition, I have personally use Bridget and her services to assist in the management of more than one of my immediate family members. Without hesitation, I would highly recommend her to anyone looking for assistance with aging family members.”

Denise- Kirtland, Ohio